Post interview survey

Why is this helpful?

Post interview surveys are a great way to gather feedback from candidates that you can use to update or improve your recruitment processes as well as keep the candidate engaged and head off any issues or concerns.  Additionally, you can piggy back off of positive survey responses with requests for referrals or testimonials for your firm.

Surveys do best when they are short and simple.  You can always build out your data through a series of quick surveys or polls that hit the candidate’s inbox at just the right time.

• Gather feedback to improve recruitment processes
• Keep candidates engaged and catch issues before they become deal breakers

 

Deeper dive

Setting up the workflow for the post interview survey can be as simple as an email triggered by an interview date.

1. Create a list in Bullhorn Automation that looks for candidates when submission status becomes “Interview Scheduled”.

 

2. Once someone matches the above criteria, Bullhorn Automation can trigger an email to the candidate with a post interview survey request.

Hi %FIRSTNAME%,

I hope your interview went well today – I can’t wait to hear about it on our call later this week. (PS – Let’s schedule that now)

In the meantime, could you please fill out this 2-minute survey regarding your experience with %SUBMISSIONCOMPANYNAME%?

Survey Link

Thank you!

%OWNERFIRSTNAME%

Bonus points

• Send a text followup if survey is not completed after 2 days
• If survey results are negative, schedule an immediate followup call task for the recruiter
• If survey results are positive, schedule a referral or testimonial request email to go to the candidate 1 week later
• Send a notification to the recruiter when a survey is completed
• Adjust the candidate’s score or status based on survey answers
• Add note to candidate record when a survey is completed